Please click on https://milaap.org/users/forgot-password. Enter your email ID that is registered with Milaap and then click on Get OTP. The one-time password (OTP) will be sent to you via email. Once you enter the OTP, you will be asked to set a new password. Ensure that you use a strong password.
In case you do all this but are still unable to log in, please reach out to us via email at firstname.lastname@example.org